Alborán Formación
  • twitter
  • facebook
  • linkedin
  • mail
  • Inicio
  • Empresa
    • Instalaciones
      • Almería
      • Córdoba
      • Jaén
      • Madrid
      • Sevilla
    • Valor diferencial
    • Misión, visión y valores
    • A quién nos dirigimos
    • Equipo humano
    • Trabaja con nosotros
  • Cursos
    • Subvencionados Desempleados
      • Almería
      • Almería (El Ejido)
      • Córdoba
      • Jaén
      • Madrid
      • Sevilla
    • Subvencionados Autónomos y Trabajadores
      • Almería
      • Almería (El Ejido)
      • Córdoba
      • Jaén
      • Madrid
      • Sevilla
      • Teleformación (Online)
      • Videoconferencia
      • Videoconferencia Andalucía
    • Privados y Bonificados
  • Servicios
    • Alquiler de Aulas
      • Aulas en Madrid
      • Aulas en Almería
      • Aulas en El Ejido
    • Formación para el Empleo
      • Cursos FPE disponibles
      • Especialidades acreditadas FPE
    • Gestión de Bonificaciones
      • Acciones Formativas
      • PIF – Permisos Individuales de Formación
    • Impartición de Formación
    • Consultoría de Formación
    • Estudio de Necesidades Formativas
    • Contratos de Formación
  • Certificados de Profesionalidad
    • ¿Qué es un Certificado de Profesionalidad?
    • Modalidades de Impartición
      • Teleformación
        • Docencia Formación Profesional para el Empleo
        • Creación y Gestión de Microempresas
        • Gestión Comercial de Ventas – COMT0411
      • Presencial
        • Gestión llamadas Teleasistencia
        • Atención alumnado Necesidades Educativas Especiales en Centros Educativos
        • Promoción Igualdad Efectiva Mujeres y Hombres
  • Campus
  • Contacto

Inglés – Finanzas (Nivel Básico)

Estás aquí:Inicio » Cursos » Idiomas » Inglés – Finanzas (Nivel Básico)

Modalidad: Teleformación – Duración: 20 h – Código: 667

Objetivos: In this first level of three, the student will learn fundamental English terminology for the banking and financial sector. Students will also become familiar with customer service terms, advertising, general business terms, financial and every day business expressions. Each term is defined and used in context in sentences. This level is comprised of a series of interactive exercises such as listening comprehension with short, realistic dialogue, answering questions, and submitting email exercises.

MODULE: FINANCE – LEVEL EASY

FINANCIAL SERVICES: BASIC BANKING TERMS AND FINANCE (EASY)

In this block, students will introduced to basic banking and financial language. Vocabulary included – bank draft, asset, debt, credit, budget, interest. They will listen to a short, realistic dialogue of a bank teller opening up an account. The learner will work their freeform speaking by answering questions related to an account opening at the bank. At the end of the module, the student will answer, in writing and orally, questions from the tutor to be sent by email.Financial vocabulary

Students will be studying basic banking and financial vocabulary. Vocabulary includes- audit, debt, credit card, foreclosure, estate account and much more.  It is presented in context in sentences and definitions are provided for each term or expression. Students can practice their speaking, and at the same time learning what each term means and add to their ability to carry out essential financial tasks in English.

Typical situation – Opening an account

In this lesson students will practice their understanding and comprehension by listening and following along with a typical real life situation in a financial environment. We will be listening to a typical situation of opening a bank account with a customer.

Dialogue – At the bank

The student develops their freeform speaking by answering questions that are asked related to finance. In this lesson we will be looking at questions asked to a client when a bank account is opened.

Writing and speaking lab

In this section the student will answer the spoken questions the tutor has prepared and plan and write an email following the tutor´s written instructions. Students will match 10 verbs with nouns and speak about their job.

The tutor will give feedback on this work.

 

CUSTOMER SERVICE: SUGGESTIONS, INQUIRIES AND COMPLAINTS (EASY)

In this block, students will introduced to basic customer service terms. Vocabulary included – Contract, deliver, customer service representative, image, policy. They will listen to a short, realistic dialogue of customer service representative on the phone with a customer problem. The learner will work their freeform speaking by answering questions related to dealing with customer service issues. At the end of the module, the student will answer, in writing and orally, questions from the tutor to be sent by email.

Financial vocabulary

Students will be studying basic customer service vocabulary. The student will be introduced to typical vocabulary used in this area. Some vocabulary in this first lesson includes – image, to greet, contract, vision, solution and to listen. It is presented in context in sentences and definitions are provided for each term or expression. Students can practice their speaking and at the same time learn what each term means.

Typical situation – Customer calling with a problem

In this lesson students will practice their understanding and comprehension by listening and following along with a typical real life situation in a customer service environment.  We will be listening to a telephone conversation between a customer who is experiencing an issue with his computer and a customer service representative.

Dialogue – Customer problems

The student develops their freeform speaking by answering questions that are proposed related to customer service.  In this lesson we will be looking at questions asked by a customer service representative to a customer with a computer problem.

Writing and speaking lab

In this section the student will answer the spoken questions the tutor has prepared and plan and write an email following the tutor´s written instructions. Students will write 6 sentences using could-would-should and speak about conflict resolution and customer service experiences.

The tutor will give feedback on this work.

 

GENERAL BUSINESS: ADVERTISING, BUSINESS EXPRESSIONS (EASY)

In this block, students will introduced to general business terms and expressions and advertising. Vocabulary included – Buzzword, cut-throat, embargo, loophole. They will listen to a short, realistic dialogue of a business call between a client and an administrative assistant. The learner will work their freeform speaking by answering questions related to handling a business call. At the end of the module, the student will answer, in writing and orally, questions from the tutor to be sent by email.

Financial vocabulary

Students will be studying basic business vocabulary and expressions. In this first business lesson we will be presented vocabulary including – innovation, loophole, risks, embargo, downsize and many more. It is presented in context in sentences and definitions are provided for each term or expression. Students can practice their speaking and at the same time learning what each term means.

Typical situation – Calling someone’s office

In this lesson students will develop their understanding and comprehension by listening and following along with a typical phone call received by an administrative assistant.

Dialogue – Answering a business call

The student works their freeform speaking by answering questions that are proposed related to general business topics.  We will be studying what to ask and general vocabulary used with a caller during a typical business call.

Writing and speaking lab

In this section the student will answer the spoken questions the tutor has prepared and plan and write an email following the tutor´s written instructions. Students will explain 4 common business expressions and create a small dialogue between a secretary and a caller.

The tutor will give feedback on this work.

Amplíe información sobre la Modalidad de Impartición Leer más
Diploma Acreditativo:
A la finalización positiva del curso se expide un Diploma Acreditativo, enseñanzas que no conducen a la obtención de un título con valor oficial, en caso contrario tendrá derecho a un certificado de asistencia.
Datos de contacto:
Alborán Formación, S.L. CIF: B04739173 Inscrita en el Registro Mercantil de Almería Folio 19, Tomo 1492, Hoja AL-39578, Inscripción 1 Libro 0 Avda. del Mediterráneo, 472 - 04009 Almería Tlf.: 950.08.90.53 Fax: 950.0817.88 e-mail: alboran@alboranformacion.es
Derecho de Desistimiento:
Para contrataciones telefónicas y/o por internet, el alumno dispone de un plazo de catorce días hábiles para desistir del contrato. Puede descargar aquí el Formulario de Desistimiento.
Condiciones Generales de Contratación:
Amplíe información aquí

Tags

Teleformación

Deja un comentario Cancelar la respuesta

Tu dirección de correo electrónico no será publicada. Los campos obligatorios están marcados con *

Categorías de los cursos

  • Administración pública
  • Actividades Profesionales
    • Agrario, Forestal y Pecuario
    • Alimentación
    • Artes Gráficas
    • Construcción
    • Energía
    • Ferretería
    • Hostelería
    • Industria
    • Ingeniería
    • Panadería
    • Producción Audiovisual
    • Sanidad
    • Seguridad Privada
    • Textil y Confección
    • Transporte
  • Administración de Empresas
    • Administracion
    • Contabilidad
    • Comercio
    • Derecho
    • Finanzas
    • Fiscalidad
  • Comercio y Marketing
    • Comunicación
    • Internacional
    • Logística
    • Punto de Venta
    • Ventas
  • Diseño
    • 3D
    • Adobe-Macromedia
    • Técnicos
  • Docencia
    • Formación
    • Teleformación
  • Idiomas
    • Alemán
    • Español
    • Francés
    • Idiomas
    • Inglés
  • Informática y comunicaciones
    • Internet
    • Ofimática
    • Técnicos
  • RRHH y Gestión Laboral
    • Laboral
    • Recursos Humanos
    • Prevención Riesgos Laborales

Subscríbase a nuestro boletín

Suscríbase
Empresa certificada en UNE-EN-ISO 9001 y 14001 por OCA CERR
Sello Emagister Cum Laude - Alborán Formación

Alborán Formación S.L.

Almería
Avd. del Mediterraneo - 472 (04009)
Tlf. 950 08 90 53
Fax 950 69 00 55

Madrid
C/ Hermandad Donantes de Sangre - 49 Posterior (28041)
Tlf. 91 159 28 70

Jaén
C/ Juan Pedro Gutiérrez Higueras - 5 Local (23005)
Tlf. 953 13 00 54

Sevilla
C/ Carlos de Cepeda, 3 (41005)
Tlf. 955 36 99 80

Montilla (Córdoba)
C/ Alejandro Goicoechea, parcela 152 (14550)
Tlf. 957 86 00 04

alboran@alboranformacion.es

back up
Alborán Formación © Todos los derechos reservados
  • Aviso legal
  • Política de privacidad