Turismo

Inglés – Atención al Cliente en Turismo

Modalidad: Teleformación – Duración: 20 h – Código: 681 Objetivos:  On successfully completing the course objectives at this level, learners will have the ability to help tourists when they ask for service and help, informing tourists about travel times, arrival and departures and explaining security measures that protect them. In familiar situations learners will practice these situations and politely provide an appropriate service. Inferring context and using interactive exercises to confirm understanding, learners will practice listening and complete sample dialogues that…Leer más →

15 Jul, 2015

Inglés – Agencias de viajes

Modalidad: Teleformación – Duración: 20 h – Código: 680 Objetivos:  On successfully completing the course objectives at this level, learners will be able to understand the negotiations between travel agencies and commercial holiday agencies and discuss and agree the terms and conditions in a contract. The skills the student acquires include managing information about pricing, supplies and services, explaining environmental legislation and practice to customers, analyzing  the quality of the service at the hotel and helping clients inform an insurance company and…Leer más →

15 Jul, 2015

Inglés – Recepcionista y Trabajadores de Hotel

Modalidad: Teleformación – Duración: 20 h – Código: 683 Objetivos:  On successfully completing the course objectives at this level, learners will have the ability to basic information to clients and attend to typical needs that a receptionist or any other hotel worker is familiar with in situations at work. These include dealing with work routines in familiar situations such as greeting people who use hotel services and asking for and giving information about the hotel and its services in a professional…Leer más →

15 Jul, 2015

Inglés – Barcos y Cruceros

Modalidad: Teleformación – Duración: 18 h – Código: 682 Objetivos:  On successfully completing the course objectives at this level, learners will have the ability to help tourists when they ask for service and help from crew members in relation to finding their way around a boat, informing tourists about travel times, arrival and departures and explaining security measures that protect them. In familiar situations learners will practice these situations and politely provide an appropriate service. Inferring context and using interactive exercises to confirm…Leer más →

15 Jul, 2015